Requesting new art in estimate products

On the occasions when new artwork is required to complete a job you can use ePower to send the request. This will put the order in a pending state until new artwork is uploaded.

To request new artwork:

In the orders queue click the order the job requiring new artwork is in and select the job that requires the new artwork.

Tick the box next to the file you want to be replaced and then click the notify customer button

You can then customize the email and send. once done the file will automatically go in a pending state until new art is uploaded.

You can access the on-hold orders by clicking on the pending input icon on the top right of the page

The customer will receive an email when they log in they will also see an action required reminder in the catalogue they can click on to access the pending orders queue.

You can add it to the menu by adding  <a href="/Store/Site/Admin/ Pending/PendingJobs.aspx  ?Status=All">Pending Orders</a>  to the bootstrap template.