Moving Order Status Backwards - Released To Pending etc

Modified on Wed, Feb 3, 2021 at 1:03 PM


Although we purposely don't allow moving the status 'backwards’ on the backend order details page to avoid errors, we have made a provision to change the order status when editing the order. Click on the Edit Order button located on the order details page and then look for 'Change Status to'. Change the drop down and click on the ‘GO’ link beside.


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