Pending Orders Reminder Email For Gatekeeper And/Or Dealer

Modified on Mon, Oct 16, 2023 at 5:16 PM

To set, go to the company options > Pending Order Reminder Emails.


Setting the Alert Days will activate this feature.


Alert Days are the number of days that the order is pending or passed before the email is sent.

Sample email body: 

Order <b>{OrderID}</b> has been pending for 14 days. Please release or cancel the order.<br> 

OrderDate: {OrderDate}<br>

Username: {Username}<br>

FirstName: {FirstName}<br>

LastName: {LastName}<br> 

OrderStatus: {OrderStatus}<br>

----------------------------

Notes:


The Reminder Email is only sent once.

Group Gatekeepers are not included.

The email will show in the backend email history for the order.





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