Customer service representitives occasionally have to place an order on behalf of a customer.
To create an order:
1. From the back end click Create Order on the menu
2. Select the Company you want to place the order for.
3. Select from the options dropdown what taxes, shipping method and billing methods you want to use for this order (note only the methods offered by the company will be available in the drop down and input the price for the shipping.
4. Click the continue button.
5. Select the user (s) you are creating the order for.
6. Click the Add Item link.
7. Type the name of the item, Sku Quantity, price and description.
8. Click Insert to save.
9. Repeat for other products.
10. Click Place Order
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article