How To Have Generic Users Receive Order Confirmation Emails

Modified on Wed, Feb 14, 2018 at 3:04 PM

For the person who orders to receive an email you have to give them a field to enter their email address on the billing page. To do this go to the company settings and select Settings from the Email drop down then go to the 'Email Notification at Billing' section and change the ‘Manual Email Notification’ drop down from 'None' to 'Required' or 'Optional'.

 

The field title on the billing page will say Email to Notify however you can customize this by going to Company > More > Labels> Billing Page Labels section > Email to Notify.

The email address filled in by the user will receive the confirmation email when the order is placed and also will receive notifications of order status changes.


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